Last updated: 22 May 2026

1. Who we are

This privacy policy explains how Veldred House ("we", "us", "our") collects and uses your personal information when you visit our website.

Data Controller: Veldred House Ltd

Registered Address: Unit 13 Freeland Park Wareham Road, Lytchett Matravers, Poole, BH16 6FA, England

Contact Email: contact [at] veldredhouse.co.uk

ICO Registration Number: ZC150620

2. What information we collect

When you visit our website, we may collect:

1. Email address (if you choose to sign up for updates or a newsletter series)

2. Cookies: Small files stored on your device (see section 5)

3. How we use your information

We use your personal information for:

Delivery of downloaded materials (sending you the download you requested)

Legal basis: Consent

Newsletter: If you subscribe to our newsletter via Substack, your data is processed by Substack Inc. under their privacy policy (substack.com/privacy). We use Substack as our email service provider for the Antisocial Social Media newsletter

Legal basis: Consent

Website administration (maintaining and improving our site)

Legal basis: Legitimate interest

4. How long we keep your information

Email addresses (for digital downloads, newsletters, and email sequences): 2 years from last interaction, unless you unsubscribe earlier

Essential cookies: Deleted when you close your browser

We will delete personal data on written request unless we need it to establish, exercise, or defend legal rights.

5. Cookies

This website uses cookies - small files sent to your browser and stored on your device.

Essential cookies: Required for the website to function (e.g., session management). These don't require consent.

You can control cookie settings in your browser. Disabling cookies may affect website functionality.

6. Your rights

Under GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Delete your data ("right to be forgotten")

• Restrict how we process your data

• Object to processing

• Data portability (receive your data in a usable format)

• Withdraw consent at any time

To exercise these rights, email us at contact [at] veldredhouse.co.uk.

7. Third-party links

Our website links to third-party retailers (Amazon, IngramSpark, etc). We have no control over their privacy practices. Please review their privacy policies separately.

8. Data security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

9. Changes to this policy

We may update this policy occasionally. We'll publish changes on this page and notify you via email if the changes are significant.

10. Contact & complaints

If you have questions about this policy or how we handle your data, email contact [at] veldredhouse.co.uk

You have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we've mishandled your data.